Customer Spotlight

UBM Toy Run Produces Over 10,000 Toy Donations for Less Fortunate Kids

The UBM Toy Run of 2011 produced OVER 10,000 toy donations for less fortunate kids during the holidays this year!

It’s estimated that between 9,000-10,000 bikes made the trip to the Windsor Fairgrounds, making this run the largest in 30 years. The parade of bikes stretched almost 15 miles from the Civic Center to the Fairgrounds.

Darling’s in Augusta made an abundant contribution as well, asking all registrants at the 2011 All Mopar Car Show to donate one unopened toy in lieu of a registration fee for the Annual Toy Run.

Here’s a video of St. Nick himself leading nearly 650 bikes from the LA Harley Davidson dealership in Lewiston, ME to the Toy Run:


Quality People, for a Quality Product

A satisfied customer with his restored 1954 Mercedes

We just had a chance to talk with Jeremy Goodspeed over at Goodspeed Motoring, the latest customer WURTH USA would like to shed the spotlight on.

Jeremy has been working on cars since he was just 16 years old. It was in those early years that he was first exposed to Wurth. “I’ve been using Wurth products for over 25 years. I started when I worked as a detailing assistant over at Showpiece Detailing”.  Showpiece specialized in prepping cars for Concour shows, as well as providing high-quality restoration and detailing services.

When providing these types of services, Jeremy made it clear that Wurth was his go-to vendor: “When the customers want quality, we go to Wurth.”

Jeremy worked his way up to Detailing Manager, went back to school, and took a smaller role with Showpiece in 1991.  Following school, Jeremy came back to the detailing profession in 1995 as a Concours judge with the Sports Car Club of America. During this time he also began his own business, Goodspeed Motoring. In late 1995, Jeremy bought Showpiece Detailing and merged it with Goodspeed Motoring.

Their mission in 1995 that still holds true today is simple: If you’re restoring an Old Time Classic, Goodspeed will be there for you along the way. From the products you need to the quality craftsmanship that’s required, you’ll need to look no further than Goodspeed.

When we asked about the relationship between Wurth and Goodspeed Motoring, Jeremy summed it up like this: “I’ve been impressed with every Wurth representative that has ever walked in my shop. They are quality people for a quality product. Gary Snead takes care of business. The relationship with Wurth USA works extremely well, in both directions.”

It was this partnerships that enabled Jeremy to further expand Goodspeed Motoring. In early 2001, Goodspeed began providing the tools and products needed for the hobbyist and do-it-your-self types looking for professional quality products.

When it comes to the local community, Goodspeed is very involved with children’s charities. As an active member of the North Modesto Kiwanis Club, he has volunteered his time, products, and services towards multiple programs geared to serve children in the local community and beyond. He also is involved in the annual American Graffiti Car Show as a co-judge. This is the only approved car show by creator George Lucas to raise money for childrens charities and to pay homage to an all-time American Film Classic. The 2-day venue showcases over 1000 cars and 100% of the proceeds go to local childrens charities.

Goodspeed Motoring offers quality work, products, and a positive footprint in the community. Wurth USA is proud to be in business with them.


Darlings Augusta Joins Forces with United Biker’s of Maine at the All Mopar Car Show

Once again, this year’s All Mopar Car Show in Augusta, Maine will give local car enthusiasts a chance to share their passion, and help children in need.

Darling’s in Augusta recently announced that the show will be returning for a second year in September, and have asked registrants to donate one unopened toy in lieu of a registration fee. All of the toys collected at the show will be donated to the United Biker’s of Maine Annual Toy Run.

The All Mopar Car Show was started in 2010 for owners to showcase their current and classic restorations of anything and everything Mopar – including Dodge, Chrysler, Jeep, and Plymouth just to name a few. Last year’s show included 150 Mopar vehicles and generated proceeds of over $500 and 160 toys. “The show is a great way to see some classic vehicles and support a worthwhile cause at the same time”, said Todd Farrin, Mopar enthusiast and Manager of Darling’s Collision Center, “This year’s show promises to be a fun and exciting event for everyone.”

In an effort to help support this worthy cause, WURTH USA set up a toy collection drop at their Ramsey Corporate Headquarters in Ramsey, NJ. Toys will be collected from August 1st-September 5th.

About Darling’s Augusta

As part of the Darling’s family of businesses, Darling’s Augusta shares the same vision and goals that has made Darling’s one of the most successful companies in Maine. From humble beginnings selling cars, trucks and bicycles in 1903, to one of the largest dealership groups in the State of Maine, Darling’s is proud to be one of the most recognizable and trusted names in Maine business.

Built around our commitment to customer satisfaction and employee well-being, Darling’s has grown from one brand, one location to twelve brands offered at six locations around the state including Bangor, Ellsworth and Augusta. Through hard work and commitment to strong values, the Darling’s family is now in its fifth generation striving to meet the automotive needs of our customers.

For more information about the All Mopar Car Show, please visit www.darlingscarshow.com, or call the Car Show Information Line at 877-216-0008. Entrants are encouraged to pre-register online. There is no entrance fee for the general public.


Trust and Product Quality Are Extremely Important According to Recent Survey Results

We’d like to take a moment to share the results of our New Customer Satisfaction Survey that was recently launched in April.

The survey was designed for customers to share their opinions, perceptions, and expectations of their new business partnership with Wurth USA.

Initial results indicate that the two top priorities for shop owners when making purchase decisions are the ability to trust their local sales representative, as well as the quality of the product. Both topics were cited as ‘Extremely Important’ by 70.8% of our survey participants.

WURTH provides extensive training to our sales force to ensure that each of our customers receive a well-qualified business consultant. Our goal is to earn and develop the trust of our customers. WURTH also has a knowledgeable internal support staff working behind the scenes taking orders, answering questions and working on the latest product innovations.

In the end, the most important business partnerships are built on trust, consistency, and the best value. Wurth USA has spent over 40 years proving just that, and we continuously look to improve our position as the world’s leading distributor of fasteners, chemicals, tools and inventory management solutions.

We’d also like to know what you think of us! We’ve made available a similar survey for our blog readers. Take the time to tell us about your opinions of Wurth USA:

https://www.surveymonkey.com/s/WurthUSAinfo


Quality Comes First at Lexus of Tulsa

At Lexus of Tulsa, it’s easy to see that quality goes far beyond the services they provide. After 22 years in the automotive business, this 88 employee dealership understands the value in the customer experience.

From the minute you walk in, you can see why their customers continue to come back. The Customer Lounge is one of three waiting rooms that include gourmet coffee, a conference room and an internet café with free wi-fi. In addition to a courtesy shuttle and loaner cars, there are 37 trained technicians on-site and numerous bays to get customers in and out in no time. Customers also have the added convenience of ordering parts, scheduling service appointments and more on their website.

After speaking with General Manager, Dave Litzinger, we learned about the recent overhaul that took place. After four years of renovations, the new and improved Lexus of Tulsa opened its doors again in March, 2010. Expanding its size to an astonishing 80,000 square feet, the site now equips that latest state of the art technology, enabling them to service all of their customers’ needs as efficiently as possible. Also following the standards set forth by Lexus, their clientele is guaranteed top-quality service from their knowledgeable and helpful staff.

Another seasoned staff member is Parts Manager, Rich Epperson, who has had a long-standing partnership with WURTH USA for over 15 years. Working alongside Sales Representative Stuart Arnold, he notes the positive impact of working with him, “Working with Stuart is like having an extra consultant on the job, stated Rich, “He really has a positive impact and I enjoy working together with him”.

When asked about their must-have WURTH products Rich said, “Everything we’ve received has been a great product. If it wasn’t, we’d be looking elsewhere!” When asked about the importance of quality, he stated, “Quality comes first. You’ll always find someone cheaper, but it’s the quality that matters most.”

Whether it’s hardware, chemicals, fasteners, or special value-added programs, Lexus of Tulsa knows that in order to compliment quality service, you must be using quality products.

For more information on Lexus of Tulsa, visit www.lexusoftulsa.com. You can also find them on Facebook and Twitter.


Announcing the WURTH USA March Madness Contest Winners…

WURTH USA is proud to announce this year’s online March Madness Contest Winners:

Toolsystem C7 Rolling Toolcart

Grand Prize Winner/WURTH Tool System C7 Rolling Toolcart

Al Palmer-Palmers Automotive

Boonton, NJ

WURTH US Green Line Products

Second Place Winner/Greenline Sample Kit

Donn Fotta-Bennet Jaguar

Allentown, PA

Garmin Nuvi GPS

Third Place Winner/Garmin Nuvi GPS

Joe Nassimos-Pierce Auto Parts

Bouckville, NY

Congratulations to all of our winners!


Precision Body & Paint Participates in the Recycled Rides Program

Precision Body & Paint is making a big difference in their local Oregon community by helping those who are less fortunate. All of the technicians and employees at the factory-certified collision repair service volunteered their time to repair two totaled vehicles donated by State Farm for two needy families.

These families are selected by two local charities, the YMCA and Volunteers of America for the Recycled Rides program. Recycled Rides, a nationwide community service project run by the National Auto Body Council (NABC), gives members the opportunity to give back to their local communities through repairing and donating recycled vehicles to those in need.

Precision Body & Paint took it a step further by collecting cash donations and purchasing complete assortments of new household items and furniture to fill the vehicles that were given to the selected families at their Beaverton location in December, 2010.

WURTH was proud to support the program through the donation of cutting wheels, grinding discs, seam sealers and an assortment of retainer clips, hardware and other body shop supplies.

About Precision Body & Paint

Voted the #1 Collision Business in 2009 and the #1 Finest Collision Repair Shop by Fender Bender in 2008, Precision Body & Paint has been providing high-quality collision repair services at their Oregon location in Beaverton for 36 years and have expanded to a second location in Bend in 2010.

They are the only Audi Certified repair shop in the state of Oregon, and their technicians undergo extensive training to ensure that all repairs meet Audi’s standards. Other certifications include all Volkswagen, Volvo, and Toyota vehicles, and their technicians continue to complete rigorous training and inspections with these manufactures to ensure that all repairs are done in accordance with safety standards.

Their mission is to provide consistent quality, fair-pricing and unsurpassed customer service, and they have a fleet of 25 free loaner cars for their customers. In an effort to give back to their local community, they partner with various local charities in addition to Recycled Rides, and participate in events for the Doernbecher Children’s Hospital Foundation, the Hillsboro School district schools, the City of Beaverton Chamber of Commerce, and the City of Hillsboro Chamber of Commerce. They’re also a proud sponsor of Glencoe High School Athletics and are I-Car Gold certified.

The Precision Body & Paint facilities also do their part to be environmentally friendly and only utilize water born paint, in addition to recycling used antifreeze, Freon, motor oil, paint thinners and other waste materials.

Which WURTH products are their favorites? “Number One would be the NON-SAG Seam Sealer”, stated Customer Service Manager Julie Nimmo, “But we use a lot of WURTH products – Fix All, hardware, bulbs, Self-Etch Primer, Cavity Wax, Rubber Care and Rost Off would just name a few.”

You can find them on their Facebook fan page, and on their website at  http://www.precisionfirst.com/


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